Code of Conduct

Practitioners must:

  • Treat all Clients, staff, and other Practitioners with respect and professionalism.
  • Maintain confidentiality and uphold ethical standards in all interactions.
  • Avoid any behaviour that may be disruptive, discriminatory, or unsafe.

2. Behaviour On Site

  • Arrive and depart punctually for bookings.
  • Keep noise levels appropriate to the treatment setting.
  • Refrain from using the Centre for any purpose other than providing Your Treatment Services.

3. Use of Facilities

  • Practitioners must leave rooms clean and tidy after use.
  • Any damage or issues must be reported immediately.
  • Shared areas (e.g. waiting areas, toilets) must be used considerately.

4. Use of Wi-Fi

  • Wi-Fi is provided for professional use only.
  • Practitioners must not use the network for unlawful or inappropriate activity.

5. Use of Incense and Aromatherapy

  • Use of incense, candles, or diffusers is permitted only with prior written approval.
  • All scents must be non-toxic, subtle, and safe for shared environments.

6. Fire Safety

  • Practitioners must familiarise themselves with fire exits and procedures.
  • No naked flames or heating devices may be used without written permission.
  • Fire doors must remain closed and unobstructed at all times.

7. Insurance Requirements

  • Practitioners must hold valid professional indemnity and public liability insurance.
  • We may request evidence of insurance at any time (see Clause 8.6).
  • Insurance must cover all services provided at the Centre.

8. Qualifications and Credentials

  • Practitioners must hold appropriate qualifications for the services they offer.
  • We may request evidence of qualifications or certifications at any time.

9. Compliance with Applicable Laws

  • Practitioners must comply with all Applicable Laws, including health and safety, safeguarding, and data protection legislation.